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Grand Hotel Hangzhou is located in the center of Hangzhou, nestling on the beautiful West Lake, adjacent to West Lake, West Lake Xintiandi, Nanshan Road art leisure Street and lakeside pedestrian street, with convenient transportation and elegant environment.
It adopts the classical courtyard architecture, covering an area of 18000 square meters, has a long history and enjoys a good reputation at home and abroad.
The hotel has all kinds of comfortable rooms, which are harmonious with the scenery of lakes and mountains. We are always looking forward to your visit and wish you a wonderful time in Hangzhou, the 'paradise on earth'.
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FAQs when booking at Grand Hotel Hangzhou
  • How far is the hotel from Hangzhou Xiaoshan International Airport?

    Grand Hotel Hangzhou is 26.2km from the airport.

  • Does Grand Hotel Hangzhou offer airport shuttle service?

    No, the hotel does not offer airport shuttle service.

  • What are the check-in and check-out time at Grand Hotel Hangzhou?

    Check-in time is from 14:00, and check-out time is until 12:00 at Grand Hotel Hangzhou.

  • Does Grand Hotel Hangzhou have a pool or gym?

    The hotel has a gym, but no pool. See details about other facilities on this page.

  • Does Grand Hotel Hangzhou have a restaurant?

    Yes, you could have a meal in the hotel.

  • Does Grand Hotel Hangzhou offer internet or wifi?

    Yes, please request it when you check in the hotel.

  • Does Grand Hotel Hangzhou accept prepaid room charge?

    Yes, please contact us after submitting a reservation.

  • Does Grand Hotel Hangzhou accept credit card payments?

    No, the hotel does not accept credit card payment.

  • How much is the breakfast at Grand Hotel Hangzhou?

    Each costs cny108 for extra breakfast.

  • How much does it cost to stay at Grand Hotel Hangzhou?

    The room prices is from cny1798, but it may vary depending on your stay(e.g. dates, room type etc.).

Reviews more
  • cc4480
    Good, good, good.
    2024-02-07
  • alfred.liu
    By the West Lake, the environment is beautiful and the travel is convenient. However, the recent decoration still affects some facilities and environment. The hotel service is very good and considerate, which makes up for the lack of decoration.
    2024-01-29
  • e03314185
    The hotel is highly praised. There was no air conditioning during the decoration. The water is not hot enough
    2024-01-07
  • caiyu
    The location is good and easy to find. It's just beside the West Lake. It's 10 minutes' walk from the subway station Longxiang bridge to the hotel. As the hotel is being upgraded, it's said that it will be completed in March next year. The front desk receptionist helped to arrange the room close to the West Lake. It was very considerate. The breakfast was good. There were a lot of dishes to choose, which had local characteristics. The hotel also presented free tickets for the next day's tour of the West Lake?!
    2023-12-29
  • mengmeng0217
    Nice hotel. Good location and convenient transportation
    2023-11-23
  • lj027410
    Yes, the facilities are old, but the service is OK
    2023-11-11
  • doreendr
    Very good. It's just by the lake. The service is also very good.
    2023-11-04
  • ccalvintan
    The location is very good. Downstairs is the West Lake. It's very comfortable to sit by the lake for a while
    2023-10-30
  • xiaojiaosong
    Dahua, I won't stay in another hotel in Hangzhou ╮ (╯▽) ╭ (╯▽) ╭ (╯▽) ╮ (╯▽) ╭
    2023-10-24
  • m1203600144
    The hotel is noisy during decoration. Although changing rooms will still have an impact, the small room service is still good
    2023-10-04
  • yangdong96
    The location of the hotel is very good, just by the West Lake! Also provide free cruise, very good!
    2023-09-30
  • Candace_888
    The location is excellent, and it is integrated with the West Lake. During the decoration period, it is inconvenient in all aspects. The corresponding facilities are being improved. I believe it will be very good after the decoration. Of course, the price will also rise. Breakfast is very rich.
    2023-09-25
  • liyongmei1970
    I took my parents and family to take a vacation. The hardware of the hotel is good. It's very close to the West Lake. Breakfast is rich. Recently, the decoration is a little noisy. I'm moved by the service. See the picture. I hope the hotel will give me a reward. I'll definitely choose here next time.
    2023-09-18
  • Jaylyn
    The location is very good. It's a good choice to receive friends!!!
    2023-09-01
  • snowwolf
    Beautiful environment and standard service quality.
    2023-08-30
  • e00238720
    It's noisy to push the window to the street. The room is smaller, better than just by the West Lake. Good night view.
    2023-08-20
  • AnViL fly
    The service is very good, because the hotel has been open for many years, and the facilities may not be as good as the new hotel, but it is clean and quiet, the geographical location is good, very satisfied, and will stay in the future
    2023-08-18
  • yinweina
    The location is really good, just beside the West Lake, the room is also good, the Chinese restaurant is delicious, and the housekeepers are very friendly
    2023-08-15
  • e01134262
    Hotel decoration, resulting in a lot of inconvenience
    2023-07-25
  • cecps
    Excellent service, all staff were very attentive and helpful. Those that couldnt speak great English went and got help from those who could. Right on the lake so nice spot, but not near many restaurants so beware you might need to walk/cab.
    2023-07-16
  • j_vic
    By the West Lake, the location is excellent, the facilities are perfect, the service is very friendly, sanitary and clean. Beautiful choice
    2023-07-16
  • bacon0930
    The hotel by the West Lake has very good service and convenient to play. The room has a viewing balcony and an old hotel, so the room area is a little small and the equipment is a little old.
    2023-07-13
  • yuwen7400
    The service is awesome. The car park is in another place. The attendant brings it in person and walks back with it.
    2023-07-10
  • e01641173
    The front desk and customer service of the hotel near the West Lake are very enthusiastic. After all, it is a designated reception unit of the provincial authority. The quality is very good. The rooms are a little old and the facilities are complete. If there are requirements, the customer service will try to meet the service. It is worth praising. The breakfast is refreshing and the variety is complete. The cruise ship presented is good. You can travel around the West Lake to have a panoramic view of the middle of the lake
    2023-06-26
  • spring325
    The location is very good. There are many kinds of breakfast. The service is quite satisfactory. Although the room is a little old, the facilities are complete. There are free cruises and you can choose to stay when you have the opportunity.
    2023-06-25
  • lilyxu7663512
    I saw a lot on the Internet during this trip to the West Lake. Finally, I chose Dahua, which is near the West Lake. It's very convenient, especially with my baby. It's very convenient to eat in the commercial street near the hotel. There are a century old store, zhiweiguan, grandma's house and green tea. Dahua's service is really good. Although the hotel's cruise ship is under repair, the hotel has also prepared a sightseeing bus for us. Breakfast is also good. We will stay in Dahua next time we go to Hangzhou, which is very warm.
    2023-06-22
  • am.pm.
    The environment is good. There are free yachts to sit on. It's foggy in the morning
    2023-06-22
  • rabb17
    The location is very good, the price is a little high.
    2023-06-20
  • I.O.U
    The service is convenient and worth recommending
    2023-06-17
  • dgxw82544514
    Location by the West Lake, the scenery is priceless! Friendly service, four-star facilities, but five-star service level! It's very convenient for people who want to stay in the West Lake all day and enjoy the scenery. It should be a good choice for people who don't care about the delicacy of the room
    2023-06-16
  • anton521
    Tour the West Lake, the best hotel
    2023-06-09
  • yeting123
    Good location, good service and don't miss the boat trip
    2023-06-07
  • d02699422
    The location of the hotel is very good, the service is also great, but the facilities are a little old.
    2023-05-28
  • luoluo1115
    The hotel is a garden style building with beautiful environment and considerate service. All employees will greet the guests politely when they see them. The complimentary cruise ship is also very good. Dahua will be chosen next time
    2023-05-14
  • falec
    Big bed room, slightly small room type, general facilities. The location is absolutely good, just beside the West Lake.
    2023-05-05
  • e00618297
    Good hotel. The hardware may be a little poor, but the software service is very good. I like it.
    2023-05-05
  • SD08985828
    When the hotel is renovated, the parking can only be at the door. One service staff asked to park at the door. Another service staff said that they can only park with a room card. The attitude is bad and the experience is very poor
    2023-04-30
  • danddy
    The surrounding environment is very beautiful, the location is by the lake, excellent, the service is very considerate. Only the facilities in the house are a little old.
    2023-04-30
  • baixuesong1234
    It's very convenient and you can take a yacht. It's highly recommended
    2023-04-29
  • lulu02170608
    The service was very friendly, the environment was very pleasing to the eye!
    2023-04-23
  • Eg. Ye
    It's great. The geographical location is very good. It's near the West Lake. It's very comfortable to take a walk in the evening. There are also free cruise ships. The children are super happy.
    2023-04-23
  • fangfang1981
    The hotel is a little old and is being renovated. But the service was good, the surrounding food was very convenient.
    2023-04-22
  • elan17
    Although the hardware facilities are insufficient, the software is very good, especially the service attitude and praise. I will stay here next time
    2023-04-13
  • gvc092867
    Nothing else was said. The location was excellent, the service was excellent, and the food was very delicious, but the hotel facilities were a little old, the room was a little small, and everything else was perfect.
    2023-04-11
  • e00009221
    The room is clean and comfortable! Excellent service attitude!
    2023-04-09
  • e01668560
    The location of the hotel is good, the service is considerate, very good!
    2023-04-04
  • coccinellebb
    Good. There is a free West Lake cruise. My parents are very satisfied.
    2023-04-01
  • seymour
    Very good location, very good service. It's worth recommending. High cost performance. When I checked in, it was the cherry blossom season. The cherry blossoms in the yard were in full bloom and very amorous. recommend.
    2023-03-27
  • dufej
    The hotel is being renovated, so it's a little noisy, the bed is a little small, the environment is very superior, the service is good, and the breakfast is also rich.
    2023-03-18
  • MOO.LEE
    The room is 31 square meters, but it's not as big as 21 square meters. It's not worth the money at all
    2023-03-17
  • rujiaxiaoyumi
    The hotel is on the edge of the West Lake. To be exact, it is on an island near the West Lake, surrounded by water. Once you enter the hotel courtyard, you can see the towering pine trees representing the history of the hotel. Great location!
    2023-03-14
  • gdgmwmg
    It's a good choice to visit Hangzhou
    2023-03-11
  • Maxj001
    The address of the hotel is very good, but it feels a little old
    2023-03-09
  • e03185233
    The service was very good. Someone followed me to pick up my luggage. The location was too good. It was near the West Lake, but the room was a little backward, that is, it was better than Samsung. The bathroom accessories were the same as those of the Express Hotel. Such a famous hotel can go to a higher level
    2023-03-09
  • Inoslin
    I don't have to say the location. The facilities are old, the service is good, the breakfast is average, the effect of central air conditioning in the room is very poor, the double bed room bed is too small, the room is no different from ordinary Express Hotels, and the only thing worth recommending is the location.
    2023-03-06
  • liubindd
    I don't know the location. It's cool to live by the West Lake, but the rooms and facilities are old, Chinese style. I really don't like this style,
    2023-03-05
  • carolyn12
    The environment is very good. It's just the birthday. The room can see the lake view. It's the environment I want. I can see the lake view even for breakfast on the West Lake when I go out. This great service is also good. The only thing is that the room is small and the decoration is not good enough, but it's relatively clean. The most important thing is that it's generally praised
    2023-02-17
  • JamWnJ
    The surrounding environment and the service by the West Lake are very good
    2023-02-15
  • jess_fuyu2222
    Built near the lake, the environment is naturally beautiful. The service attitude is very good, the breakfast is very rich, and it is very close to the commercial street. It is also convenient for eating and shopping. The only regret is that I didn't take the yacht of the hotel to visit the West Lake. When the hotel was first booked, it was because there was a yacht. As a result, when I checked in at the store, I knew that all 30 positions were full, because many people booked first by telephone. It's hearty! It turns out that you can book by phone in advance, but you only have 30 seats, so how difficult it is to sit on it! If there is no free yacht, the price seems a little expensive.
    2023-02-13
  • e00177251
    The environment is super first-class
    2023-02-08
  • se7enwu
    The location of the hotel is good, the attitude of the service staff is friendly, very good!
    2023-02-05
  • f25131
    The location is very convenient. The service staff are very polite. They really feel at home. They will make a reservation when they come to Hangzhou next time.
    2023-02-02
  • martin810214
    By the West Lake, the surrounding environment is very good. Sit and see the West Lake
    2023-01-31
  • lwans0929
    Not bad. It's close to the office. I'll stay next time
    2023-01-18
  • m00150992
    The hotel service staff are very good and careful. The location of the hotel is great! The fly in the ointment is that the shower room is super mini, about 0.5 square meters. Overall impression: satisfied!
    2023-01-15
  • bao_clare
    Very good
    2023-01-12
  • minna430
    The service was very good. When we checked in, our housekeeper Xiaoxue brought tea. It was a little smaller. It was very considerate. It's just that there are too many people checking in these days, and they didn't get the boat ticket. The transportation is convenient. It's also very convenient to drive
    2023-01-08
  • m00720786
    The location is very good. It is the best choice to visit the West Lake. It is also very lively around.
    2023-01-08
  • lly_18
    The room was upgraded and the service was still very good
    2023-01-04
  • e00173095
    The location is very good, the service attitude is good, the room has a balcony, you can see the West Lake directly, after breakfast, you can take a boat to visit the West Lake. It's a great trip! The environment in the hotel is also very good. It's beautiful.
    2023-01-02